بنك بن دول للتمويل الاصغر الاسلامي

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(+967) 8 000 644

E-mail : info@bank-bindowal.com

ساعات العمل

( 12.00 PM - 8.00 AM )

( 8.00 PM - 4.00 PM )

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Policy and privacy Terms and Conditions

Personal Data" means any data provided to us by our customers that allows their identities to be directly or indirectly identified. By providing us with such data, our customers agree to its accuracy, completeness, and correctness in all respects, and also agree to immediately inform us of any changes. The Bin Dowal Mobile Banking Application complies with all applicable data protection laws and requirements at both local and international levels. If applicable data protection laws require higher standards for protecting personal data than those set out in this Privacy Policy, the provisions of the applicable data protection law shall prevail.
Please note that this policy applies only to personal data uploaded on the website www.bank-bindowal.com and does not apply to other websites or institutions we work with, directly or indirectly, with whom personal data is not shared.
The Bin Dowal Mobile Banking Application collects and processes personal data for the purpose of providing services to its customers. We may also permit other institutions—also bound by confidentiality—to process personal data on our behalf for the purpose of providing services. However, the use of personal data remains under the control of Bin Dowal Islamic Microfinance Bank at all times.
By agreeing to the terms and conditions of using the Bin Dowal Mobile Banking Application, you allow us to disclose your personal data (such as name and residential address) to third-party companies for marketing their products and services to you, after Bin Dowal Bank obtains specific consent prior to each disclosure.
After obtaining customers’ consent, we will send them messages via email or SMS only regarding services and products we believe they may be interested in acquiring or obtaining.
We may collect data related to our customers’ use of the services available on the website bank-bindowal.com to provide services that meet their needs. Such data will be disclosed with identity removed and kept anonymous without identifying the person.
Personal data entered during transaction execution or while our customers use the Bin Dowal Mobile Banking Application or the website bank-bindowal.com is retained. We share personal data with parties obligated to maintain confidentiality who are involved in executing transactions for the purpose of completing them. We may use this data to inform customers about products and services we believe they may be interested in acquiring or obtaining.
If you have any questions regarding the use or protection of personal data or the rights granted by this agreement, please contact Bin Dowal Bank in writing at: Legal Affairs Department, Bin Dowal Bank, Joul Mas-ha, Main Street, Mukalla, Bin Dowal Group Building. Phone: 8000644 Email: info@bank-bindowal.com
Bin Dowal Bank may disclose personal data in good faith if required by law.
A "cookie" is a small, distinctive text file that can be stored on your hard drive by the website using the cookie to recognize your computer when you visit the website.
Cookies are not used to run programs or deliver viruses to your computer. Cookies can only be read by the web server from the same domain (such as bank-bindowal.com) where the cookie was saved and stored on your computer.
The Bin Dowal Mobile Banking Application uses cookies to help our customers avoid wasting time while browsing our website and to provide services that meet their needs because cookies help the web server recognize when a client returns to a web page.
For example, if you customize web pages according to personal preferences or register to receive products or services, the cookie will help our web page server retrieve specific information in this regard. On your next visit to the Bin Dowal Bank website, the information you previously entered will be retrieved to easily use the website features you set before.
Even if the client uses more than one computer over regular periods, we can link cookies together so that the client enjoys a customized website experience according to their personal preferences.
Based on the information collected by Bin Dowal Bank about the client, information can be displayed according to the client’s personal preferences to reduce search time, thus each of our customers enjoys a website customized according to their personal preferences instead of a single website for all customers.
The client has the option to accept or reject cookies. Although most web browsers accept cookies automatically, the client can set their browser settings to reject cookies if preferred.
If you want to disable cookies, follow the settings instructions in the browser you use. If you want to enable cookies, follow the settings instructions in your browser.
If the client chooses to reject cookies, some interactive features of the Bin Dowal Mobile Banking Application or website will not be available. Therefore, we recommend regular visitors of the Bin Dowal Bank website to accept cookies.
Bin Dowal applications are committed to protecting your privacy and using cookies only to improve the services provided to its customers and within the scope of the purpose for which your personal data was collected. For example, providing information customized to personal preferences according to interests while keeping usage patterns tracked by cookies confidential, and Bin Dowal Bank will not share or sell any cookie information.
This agreement is governed and interpreted according to the laws of Yemen. In case of any dispute or disagreement regarding this policy, it shall be resolved by all amicable means within 30 days from the date Bin Dowal Bank is notified of the problem, cause of dispute or disagreement. If no amicable solution is reached within the specified period, the competent Yemeni judiciary will be resorted to.
The Bin Dowal POS application collects and stores photos and documents to enable creating and using QR codes and PDF reports to facilitate sharing the merchant number and for report keeping purposes.
The Bin Dowal Mobile Banking Application collects and stores photos and documents to enable creating and using QR codes and PDF reports to facilitate sharing the user number, collecting users’ ID card photos, and selfies with the ID card to facilitate account creation and report generation.